by Martin White | Apr 10, 2018 | Collaboration, Digital workplace, Information management
How I envy communications teams working on digital media marketing projects. They have a wealth of metrics to assess the performance of their digital channels and can also benchmark their efforts against those of direct and indirect competitors. Inside the enterprise...
by Martin White | Mar 19, 2018 | Collaboration, Conferences, Digital workplace
On 26 April Paul Corney (Knowledgeetal) and I will be co-hosting what is probably the first ever event to consider good practice in expertise discovery. Between us we have been in the expertise discovery business for over five decades. Until fairly recently expertise...
by Martin White | Feb 25, 2018 | Collaboration, Digital workplace, Search
In Parts 1 and 2 of this series of three posts on enterprise social networks I have given some indication of the wealth of information that is available in the research literature about good practice and success metrics assessment. In Part 3 I want to look at the...
by Martin White | Feb 25, 2018 | Collaboration, Digital workplace
Following on from a consideration of ESN good practice in Part 1 the question that then needs to be answered is how far is your organisation away from good practice. A feature of the ESN landscape is the way in which a number of benchmark tools are emerging. The most...
by Martin White | Feb 25, 2018 | Collaboration, Digital workplace
Earlier this month I wrote about the value of academic research. Perhaps nowhere is this better illustrated than in the case of enterprise social networks (ESNs). The genesis of the concept of an ESN dates from an article in Sloan Management Review in 2006 by Andrew...
by Martin White | Feb 12, 2018 | Collaboration, Digital workplace, Information management, Search
At a time when maintaining a technology-employee balance is becoming increasing difficult it is important to be able to take advantage of the substantial amount of academic research that is being undertaken on topics that include information retrieval, digital...