Managing corporate language diversity

by Martin White | May 11, 2022 | AI Governance, Digital workplace, Information management, Research, Search

In order to be awarded my chemistry degree in 1970 I had to pass a reading comprehension examination in German. This was because at that time the Beilstein and Gmelin handbooks on organic and inorganic chemistry were primarily published in German, as was Angewandte...

Dyslexia in the workplace – too little awareness and support!

by Martin White | Mar 31, 2022 | Digital workplace, Intranets, Research, Search

I continue to be concerned by the lack of understanding by digital workplace vendors, including enterprise and intranet search vendors, of the challenges that employees with dyslexia face using their applications. Although there is now a wide acceptance of WCAG these...

Enterprise search management training course for on-site/hybrid delivery

by Martin White | Mar 30, 2022 | Digital workplace, Information management, Intranets, Search

Today I have launched a one-day on-site enterprise search training course. The course has been in the planning stage for ten years.   In 2012 I undertook a research project for the European Commission to determine the barriers to enterprise search adoption and...

Federated enterprise search – ten questions for search vendors and one for the search manager

by Martin White | Mar 22, 2022 | Digital workplace, Search

Implementing federated search is a seriously challenging project. It is not until every repository is on-boarded and there has been six months of user operation that you will be confident that you have a satisfactory search experience. That is probably 18 months after...

Understanding and ameliorating the dark side of digital workplaces

by Martin White | Mar 8, 2022 | Digital workplace, Research

Although arguably the first digital workplace was PLATO Group Notes in 1976, the concept of the digital workplace is usually attributed to Jeffery Bier.  Bier founded Instinctive Technologies in 1996 to provide collaboration applications based on the knowledge that...

Explainable AI and ML– where is the search software industry commitment?

by Martin White | Feb 24, 2022 | AI Governance, Digital workplace, Search

Over the last few years there has been a very significant increase in the attention being paid to explainable AI, partly as an outcome of new regulations that have been proposed by the European Union. One of the earliest papers (2017) on the topic was authored by...