by Martin White | Apr 27, 2022 | AI Governance, Information management, Search
In any organisation there are multiple invisible silos. These silos are based on access permissions and the reason they are invisible is because the user has no means of knowing that they are not seeing the entire enterprise-wide corpus of information. A feature of...
by Martin White | Mar 30, 2022 | Digital workplace, Information management, Intranets, Search
Today I have launched a one-day on-site enterprise search training course. The course has been in the planning stage for ten years. In 2012 I undertook a research project for the European Commission to determine the barriers to enterprise search adoption and...
by Martin White | Jan 19, 2022 | Information management, Search
These are the first twelve that came to mind – there are many more! This is why you need a good search support team, information management and search management strategies, extensible technology from a vendor you can talk to and a range of training and mentoring...
by Martin White | Jan 17, 2022 | Information management, Reviews, Search
Over the last few weeks I have enjoyed reading The Babel Message – A Love Letter by Keith Kahn-Harris. The book is the outcome of the author’s research into the way in which the warning message that accompanies purchases of Kinder Surprise Eggs is translated...
by Martin White | Dec 8, 2021 | Digital workplace, Information management, Research
In the mid-1980s I was working for Link Resources, a US consulting firm specialising in digital media research owned by International Data Corp. One of the areas the firm specialized in was that of teleworking and telecommuting, brought on by the arrival of personal...
by Martin White | Nov 10, 2021 | Information management, Intranets, Search
Search technology can fail to deliver in so many ways that understanding the modes of failure is not at all easy. There is a superb diagram from Sam Marshall (ClearBox Consulting) which summarises the challenges. At a search-by-search and day-to-day level you may well...