by Martin White | Mar 31, 2022 | Digital workplace, Intranets, Research, Search
I continue to be concerned by the lack of understanding by digital workplace vendors, including enterprise and intranet search vendors, of the challenges that employees with dyslexia face using their applications. Although there is now a wide acceptance of WCAG these...
by Martin White | Mar 30, 2022 | Digital workplace, Information management, Intranets, Search
Today I have launched a one-day on-site enterprise search training course. The course has been in the planning stage for ten years. In 2012 I undertook a research project for the European Commission to determine the barriers to enterprise search adoption and...
by Martin White | Feb 2, 2022 | Collaboration, Digital workplace, Intranets, Reviews
Over the last six years ClearBox Consulting has published a range of reports which present detailed profiles of SharePoint-based and independent intranet vendors and employee communication applications. The range, depth and authority of these reports is matched only...
by Martin White | Nov 10, 2021 | Information management, Intranets, Search
Search technology can fail to deliver in so many ways that understanding the modes of failure is not at all easy. There is a superb diagram from Sam Marshall (ClearBox Consulting) which summarises the challenges. At a search-by-search and day-to-day level you may well...
by Martin White | Oct 6, 2021 | Intranets
I thought that the start of a new month was a good time to resume blogging. My blog routine came to a halt in April because I became involved in probably my most complex-ever search procurement project. A global B2B e-commerce company wanted to replace its current...
by Martin White | May 18, 2021 | Digital workplace, Intranets, Reviews
For two decades my first blog post of the year has been a review of the Intranet Design Annual from the Nielsen Norman Group. This year NNGroup were not able to release the Annual until mid-April, at which time the 101Mb/636pp report crept into my email box. A draft...
